At Fileboard we are truly excited about the changing discipline of sales. Inside sales is on fire! Josiane Feigon of TeleSmart recently wrote a post about when that may happen.
This post also talks about the skills that are required for teams doing inside sales. This is a very comprehensive list which provides a good starting point to anybody looking to sharpen the skills of their Inside Sales teams. Fileboard believes in a vision of the future where, Inside Sales will become the primary sales discipline requiring new types of skills and tools. You can read the post here.